We received a complaint via PayPal that one of Robin’s resume clients; One Mr. Tony Romeo was dissatisfied with his resume. After listening to his complaint and deciding that since we had accurately written and provided a quality resume. We decided NOT to issue a refund, you know why should he get a free resume.

Robin did a stellar job of reformatting the entire resume. His content was usable, so Mr Tony Romeo was given a discounted rate for his resume. A price was agreed upon and his resume was completed in a timely manner. Mr. Romeo contacted us a couple of days later unhappy and wanting a refund because ‘I made a mistake in judgement’, Needless to say we refused to work for free, after all he now has a great resume how do we get that back?

Well after a lengthy drawn out investigation lasting over three weeks, Paypal has concluded that since we provided a virtual or intangible product to our client they cannot decide in our favor. Since we could not prove that we shipped a product, he got his money back. Thanks PayPal, your services totally rock </sarcasm>.

For those of you out there that may be in the same boat. If you are providing a virtual or intangible product. Here is what you have to do. Make sure you deliver that product via CD shipped with a valid tracking number. If you do this you will win your case from a seller’s stand point.

So for now we have added this requirement to anyone that Robin does a resume for. We will only ship to a verified address, we require a physical address in addition to an email address to send a resume to. That is what is wrong with society and a certain Mr. Tony Romeo of Miami , FL

Tony make sure you have a drink on me, hopefully your conscious will need it. Talking money from a hardworking mother, you should be ashamed of yourself.

Mike

Tech writer and creator of this blog. Living the dream of self employment under the warm Florida Sunshine. I write about useful subjects, things that readers will find useful and helpful with technology needs in mind. You can find me on many social networks and very active in the local music scene of Tampa Bay, FL Connect with me on Google+

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